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Review guidelines

Your reviews help other diners on Grubhub find their own food happiness and help our restaurant partners businesses to grow. Ask yourself, what does the Grubhub community need to know about this restaurant? We take our user content very seriously, so by following these guidelines you will be able to make a great and impactful review that we will publish to the community:

  • Your personal experience: Comment on specific menu items (including the name of the item), delivery/pick up service, or anything else that may be helpful to someone thinking of ordering from the restaurant.

  • Credibility: Actually ordering from the restaurant will help to make your review more credible. We want to ensure that you have tasted the restaurant’s food and have had a real experience with the restaurant.

  • Review length: Write a sentence or two on how your dining experience was. Few words aren’t helpful for other diners and rambling for paragraphs will be overlooked.

  • Profanity: Do not curse or make personal attacks. If you do have a negative experience, instead of saying disgusting, repulsive, or nauseating, try disappointing, unpleasant, or unappetizing.

  • Grammar, spelling, and punctuation: We’re not sticklers, but do pay attention to grammar, spelling and punctuation. Don’t use all caps or multiple exclamation points.

  • If you find that your review has not been listed, don’t fret! Reviews can take up to 48 hours to publish. If your review still is not published, take a look at the above guidelines again and edit your review accordingly.

Also, your use of the ratings and reviews features on Grubhub, including your submission of any rating or review, is governed by our site’s Terms of Use. If you do not agree to these Terms of Use, please do not rate or review a restaurant.