Legal & Privacy
We fully understand how annoying it is when companies give away or sell your email, so we promise to not give or sell yours to anyone. If we knew your weight and age we'd keep that a secret too.
We partner with restaurants and email you directly from our servers, so restaurants do not actually receive your email address, and by providing your email address, you are agreeing to receive promotional emails from GrubHub.com. We strive to send only pertinent information to you.
Remove my email address from mailing list
Images, copy, and program source are exclusively owned and copyrighted by GrubHub.com.
Guidelines for Reviews
Reviews are approved based on the following criteria:
Relevancy
Reviewers must have had an experience with the restaurant firsthand.
Acceptable Content
We reserve the right, but are not obligated to reject or approve reviews on the site. A subset of the potential reasons for rejection are:
- Offensive Language: Profanity, abusive, racist, and hate language is not tolerated in our interactive sections.
- Discrimination based on the grounds of religion, race, gender, national origin, age, marital status, sexual orientation or disability.
- References to illegal activity
- Conflicts of interest: Competing restaurants are not allowed to post negative reviews. Violation of this will result in permanent removal from our site without refund.
- Allegations of health code violations.
Appropriate
Children under 13 are not allowed to use the site. However, reviews must be appropriate should a child read them.
Not Endorsed
Reviews are not endorsed by GrubHub.com, and do not represent the views of: GrubHub.com, our parent companies, our subsidiaries, family members, pets, or our inanimate objects. GrubHub.com does not assume liability for any review or for any claims, liabilities or losses resulting from any use of our sites, or information on our sites.
Owned by GrubHub.com
Reviews are owned by GrubHub.com exclusively in perpetuity. We have the right to reproduce, modify, translate, transmit, and/or distribute all materials relating to reviews. GrubHub.com is under no obligation to pay the author or anyone else for their reviews. All your base are now belong to us.
Removable
Each review may be removed if requested by one of our users. If you are offended by something on the site, please let us know.
Return Policy
GrubHub takes customer satisfaction very seriously. In the case of problems with your food order, please contact the restaurant directly. In the case of problems with a GrubHub charge to your credit card, please contact Webmeister@GrubHub.com within 7 days of the order to receive a full or partial refund. GrubHub performs a review of order history for evidence of fraud prior to issuing refunds.