“Had a super weird delivery guy that gave me a huge hug. Good food, but the delivery guy made me feel uncomfortable so I'm not sure if I'd order from them again.”
1 reviews and29 orders
“TERRIBLE, TERRIBLE, TERRIBLE! When I placed my order, the confirmation said "30-45 minutes" for delivery. When it still hadn't arrived after 1 hour and 10 minutes, I tried calling the restaurant but all I got was a voicemail/answering machine. So I called Seamless, who got through & was told my order was on its way. Another 15 minutes later it arrived. After eating the first item (scallion pancake), I went to the next container, which was supposed to be vegetable dumpling. Instead, it was ANOTHER order of scallion pancake. Again, I tried the restaurant but once again got the voicemail. Once again, I called Seamless, who managed to get through & told me the manager would "investigate" & call me in "5 minutes". Finally, 15 minutes later, the manager called & insisted I had received the correct items, even though I told him I was looking at the duplicate order of scallion pancake, which looks nothing like vegetable dumplings. I finally said forget about it and just asked for a full refund. The manager said he wanted to send someone to PICK UP my food, which I said was fine because I didn't want it, anyway. When I asked for a refund, he said I had to call Seamless, which I did. Seamless gave me a full refund. This ordeal took over 2 hours of my evening, and I ended up with no dinner. This restaurant does NOT care about their customers and they provide absolutely NO CUSTOMER SERVICE whatsoever. I will never order from them again and advise anyone reading this to AVOID THIS PLACE AT ALL COSTS. I wanted to give them NO STARS, but the app forced me to give a rating, so that's the only reason it even got one star.”
5 reviews and275 orders
“Good food, HORRIBLE service time. After waiting over an hour I called asking about my delivery, and was rushed off the phone by an employee saying it was on the way.
Waiting another thirty minutes, I called again with the same response. The food came short after that.
So good food, terrible service. Expect a long wait. ”
1 reviews and43 orders
“Took over an hour to get delivered, and was cold. Trust the reviews that talk about the service being horrid, because it is. ”
1 reviews and11 orders
“DRY meat. Cold rice. Really sad.”
1 reviews and245 orders
“Waited for an hour and a half for food. ”
1 reviews and193 orders
“I think the food quit good, but any add instructions like extra sauce, soy sauce, or even some chop sticks... Are completely ignored. ”
2 reviews and250 orders
“Fried rice is very good. Big pieces of meat which I prefer and it's open late night.”
3 reviews and228 orders
“This place is horrible. The food took almost an hour to arrive when it was ordered after midnight. The food was the worst Chinese food I have ever had- ever! The beef was very low quality, in fact, so much so hat I thought I might choke if I didn't chew and chew and chew. The chicken was not cooked as I ordered it and it did not taste good at all. Save your money and the stress....order a falafel from elsewhere.”
1 reviews and27 orders
“I was very disappointed on the service. They were not very fluent in English so I had a hard time communicating with them. The foods was overpriced and the quality was not good either.”
1 reviews and4 orders
“Wonton soup tasted a bit different than most wonton soup's I've had. Almond bubble tea was average-tasting.”
2 reviews and237 orders
“I usually order from here and the pad thai is great. However, lately their service is horrible. I ordered my food and it took over an hour an a half to get it. I won't be ordering from here again. ”
1 reviews and137 orders
“do not order from here”
1 reviews and386 orders
“I have ordered from here a few times for lunch. They usually deliver in an appropriate amount of time. Once it took an hour, but I did order at the height of the lunch rush. So far they haven't messed up my order. Their spring rolls are pretty greasy. I like their lo mein, but I have definitely had better. I love their chow mei fun, but then again I have never had it anywhere else. I usually order a lunch special and have enough food for two days. Will definitely order from here often.”
1 reviews and98 orders
“Zero stars. I ordered food. The restaurant never delivered. I called and they told me it would be 10 minutes but never received the food. I canceled through seamless and got my money back but this was an inconvenience. They did not even call to apologize.
1 reviews and274 orders
“It was ok...then it made me ill. ”
2 reviews and45 orders
“Worst online ordering experience I've ever had. I needed a late night dinner and they were one of a few restaurants open in my area. Nearly half an hour after the scheduled delivery window had ended, I called them. The woman was very short with me and said they were very busy (at 12:30am!) and my small, very basic order wouldn't arrive for another hour. I promptly canceled the order. I had left a nice tip because of the late hour, but I know now to avoid this place at the cost of hunger.”
1 reviews and11 orders
“It's the only Chinese place open late on week nights so I ordered. They brought me General Tso's that tasted like it was straight out of the fridge. Don't bother with this place. Whatever crap you have lying around your apartment will taste better. ”
1 reviews and98 orders
“Disgusting. Only as a last resort”
1 reviews and64 orders
“It seems the restaurant has taken all these bad reviews into consideration, and improved its service and the quality of its food because I've had no problems. Granted it isn't the best quality meat or vegetables, but you get what you pay for. Delivery has always been very fast.”
2 reviews and132 orders
“The food is mediocre. I lived nearby the food place, but it took them more than 1hrs and 30mins to bring the food. Also, when the delivery man came, he threw the food onto the floor, and just left. This was probably the worse delivery service ever. I don't recommend it ever. There are many good chinese food places everywhere in new york. It is not worth coming here. ”
1 reviews and22 orders
“Food is okay. Delivery is slow.”
1 reviews and73 orders
“Really Revolting. It arrived early, but tasteless. Soggy Bok Choy covered in something watery and brown which I poured out, and very grey sad looking chicken. do not order this rubbish. ”
2 reviews and67 orders
“I rarely go through the trouble of leaving bad reviews even if I didn't like the place but I ordered two meals at 11 pm - they showed up an hour later (when the delivery time said 30-45 mins) and the delivery guy HELD DOWN MY BUZZER at midnight and then demanded more tip because he had gotten there in an hour from 54th Street?! The address on seamless said it was 8 blocks from my apartment. But he was INCREDIBLY rude even when I gave him more money and basically yelled at me. Food was okay but I will not bother with them again after that.”
1 reviews and227 orders
“pretty good vegetable pad tizzle”
8 reviews and445 orders
“this place showed up in my delivery zone so i ordered at 1:20 am, tired from school and lab hours. the delivery guy came about after 30-40 minutes after my order, so I assumed it was around the neighborhood. as soon as i open my door- guy points his finger at me. raging at me saying that i shouldnt deliver from this place, since its late at night and hes tired. what the flower.
anyways, the delivery guy comes over, points at, and asks if my name was (my name)* and comes at me, pointing fingers at me saying "do you have any idea where this restaurant is? its in mid town. an you ordered, at this hour, from this restaurant. I dont know what's on your mind."
I have never been treated such a way and so i didnt know what to say, as he stormed away, without even getting my signature on the order form.
if the restaurant was not in the delivery zone that they have decided for their deliverymen, then the manager or one of the workers could have called to inform me about it.
this was a purely unpleasant experience for me. ”