About GrubHub.com
We're a Chicago based, venture capital backed Internet startup company that's rapidly growing in Chicago, San Francisco, Boston, New York, Philadelphia, Washington DC, and Los Angeles. GrubHub.com is the only place you will find every restaurant that delivers to you. At GrubHub.com you can see full menus, order online, read reviews, and customize your order. GrubHub.com has exploded onto the restaurant delivery scene in six major US cities with over $20 million in orders and more than 2,500 restaurant partners. We've been featured by the Food Network, the Wall Street Journal, the San Francisco Chronicle, Chicago Sun Times, and countless Web sites and blogs.
Our Culture
Our ages, backgrounds and Rock Band talent varies, but we are all scrappy, smart, and share a thirst for the challenge of forging a new market. We have a highly analytical decision making culture and look to our data to guide and support our strategies. We are passionate about food delivery and building an efficient structure around this massive but totally fragmented market. Our employees thrive on new problems and we celebrate our hard-won accomplishments. We all share the load and sometimes you will find us, including our CEO, helping out the customer service desk late on a Thursday evening. Hard work is required, suits are banned.
GrubHub.com is an Equal Opportunity Employer (EOE)
Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other characteristic protected by law. Applicants are encouraged to request any reasonable assistance or accommodation needed due to a disability.
Marketing Analyst - Chicago, IL
Are you an analytical genius? Do you want to join a fast-growing internet startup where you can come in, hit the ground running and drive our growth? If so, then this may be the job for you.
GrubHub.com is looking for a Marketing Analyst to help us drive our strategy to grow from being a successful start-up to becoming a national brand. GrubHub.com is looking for a Marketing Analyst who will be responsible for identifying strategic insights in our consumer data, conducting analyses that will evaluate the effectiveness of our marketing spend, optimizing our search engine marketing campaigns, and conducting market research. The marketing analyst will be responsible for understanding the ins and outs of our website, our marketing initiatives, and the GrubHub.com user. Data mining for the heck of it? Not here. You'll work closely with the Consumer Marketing Director and VP of Marketing to ensure we are spending effectively and growing our brand.
Interested? Tell us why. Please send us a note that explains why you're perfect for the job. Candidates will not be considered without a note explaining why you're perfect for GrubHub.com.
Job Description
- Desire to join a fast-paced startup where you'll learn a lot and be a part of a high growth and high performing team
- Undergraduate degree in marketing, business, statistics, or computer science-related major
- Excellent verbal and written communication skills
- Strong problem solving and analytical skills
- Strong knowledge of Microsoft Excel
- A quick study when it comes to learning new software tools
- SQL and Google Analytics experience, and knowledge of online marketing techniques (SEM, SEO, email, affiliate, etc.) preferred
- Understanding of web technologies preferred
- Knowledge of HTML a plus
- Data mining experience preferred
- This is a full-time position at our Chicago office
Job Requirements
- Analyze website usage and identify opportunities for improvements
- Measure the success of marketing campaigns and new product features
- Optimize search engine marketing campaigns
- Run our email marketing campaigns
- Perform market research to shape our plans for growth
- Track marketing budget to make sure we are achieving marketing goals
Send your resume and a note explaining why this is the job for you to analyst.careers@grubhub.com. Applications will not be considered without both.
Public Relations/Social Media Intern - Chicago, IL
GrubHub.com is looking for a proactive and highly creative Public Relation/Social Media Intern. We're seeking a self motivated student with a passion for social media, marketing and writing. If you have great experience with Facebook, YouTube, Twitter and blogging, this internship is for you. Social media has become one of the newest and fastest growing segments in the job market. Come gain firsthand experience in developing and implementing social media strategies in the competitive online world. This person will work with Social Media Manager to develop a comprehensive social media strategy and execute on the plan to increase visibility, interaction, and traffic for GrubHub.com. This is an unpaid internship for school credit.
Job Description
- Ability to think creatively, build a network, and measure results (hint: you should probably have a strong Facebook and Twitter following)
- An entrepreneurial spirit and can-do attitude
- Strong interviewing, reporting, and writing skills
- Basic Web site content experience
- Willingness to experiment with new social media tools
- Ability to contribute individually and participate in teams
- Excellent writing & verbal communication skills
- Deep passion for social media and public relation
- Ability to contribute 10 to 15 hours/week
- Ability to contribute weekly blog posts and meet editorial deadlines
- Bachelor's degree or working towards a degree
Job Requirements
- Coordinating social media activities by actively engaging in social media sites, blogs, video sharing, online chats, wikis, etc., to promote GrubHub.com
- Experimenting with new and alternative ways to leverage social media activities.
- Monitoring trends in social media tools, trends in applications and appropriately applying that knowledge to increase awareness.
- Measuring and reporting on the impact of marketing/public relation efforts.
- Writing weekly blog post for The Daily Grub Blog.
- Monitoring Twitter conversations to engage and identify influencers.
- Help execute public relation strategy
Send your resume, writing samples, and a note explaining why this is the job for you to social.careers@grubhub.com.
Senior Java Developer - Chicago, IL
We're seeking a self motivated professional with a passion for solving problems with technology. If you have great experience in designing, implementing quality software within an Agile context, this position is for you. We have high standards for code quality, unit testing, and intelligent architechture. If this fills you with relief instead of dread, this position is for you.
Job Description
- Design, implement and test technology solutions at GrubHub.com
- Create technology solutions to intelligently solve problems for GrubHub.com consumers and restaurants
- Create technology solutions to improve quality and efficiency of operations within GrubHub.com
- Collaborate with internal and external clients to create technical solutions to business problems. (as opposed to being handed a spec)
- Actively contribute to the adoption of software architecture, best practices, and technologies
- Accurately estimate the timing of software projects while aggressively exclude scope creep
- Understand the role of technology and each product within the larger context of the business
- Become a member of our elite cadre of software engineers
Job Requirements
- Full time office position in Chicago, IL
- Masterful understanding of Java
- Masterful understanding of unit testing, version control, front end integration
- Willingness to understand larger business context
- Comfortable working with legacy code
- Familiar with development lifecycle
- Excited about startup culture
- College Degree
- Fluent in English
Email a resume to software.careers@grubhub.com.
Trade Marketing Manager - Chicago, IL
Do you love the restaurant industry? Are you a seasoned Trade Marketing expert that's craving an entrepreneurial opportunity? Can you come into a business and quickly design and manage an entirely new trade marketing program that integrates into existing sales and marketing strategies? If so, then this may be the job for you.
GrubHub.com is looking for a Trade Marketing Manager to develop and manage a trade marketing program that drives revenue, strengthens existing partnerships, supports sales initiatives, and drives our national brand to a local level. The Trade Marketing Manager is a new position at GrubHub.com. We are looking for someone who can help us shape this program and ensure it becomes a significant source of revenue for our business. You will work very closely with both our Sales and Marketing teams, and will tailor our national brand plan for our restaurants at the local level. This is a full-time position at our Chicago office.
Job Description
- Desire to join a fast-paced startup where you'll learn a lot and be a part of a high growth and high performing team
- Undergraduate degree in marketing, business, or sales required, MBA preferred
- 5 - 7 years of experience as a Trade Marketing Manager with a proven track record in building and managing effective trade marketing programs
- Experience at an online company is preferable
- Excellent verbal and written communication skills
- Strong problem solving and analytical skills
Job Requirements
- Conduct market research and formulate a trade marketing plan based on research findings
- Develop specific tools and resources to help our partners better leverage GrubHub.com to fuel their growth
- Create and manage on-site marketing materials and promotions to help drive GrubHub.com brand awareness and orders
- Adapt national consumer marketing initiatives to the partner channel, as appropriate
- Monitor and analyze effectiveness of trade marketing programs and evaluate their ROI
- Manage on-going market research with key trade partners
- Track partner specific sales and program profitability targets, and trade marketing budget
- Support partner acquisition efforts through sales collateral, industry marketing, and representation at key industry events
Send your resume and a note explaining why this is the job for you to trade.careers@grubhub.com. Applications will not be considered without both.
Junior Account Manager - Chicago, IL
We are seeking a high-quality, qualified individual to help us make delivery better by developing our network of restaurant partners. If you have a passion solving problems, a history of taking ownership of issues and seeing them through to resolution, and a knack for sales, this position is for you. An outstanding attitude and great communication skills are a must. Fluency in Mandarin/Cantonese a plus.
Job Description
- Full time Monday-Friday, 1pm-9pm.
- Fluency in Chinese a plus.
- College degree.
- 2 years office experience. Account Management or Sales experience preferred.
- Strong communication skills both verbal and written.
- Attention to detail with the ability to keep an eye on the big picture.
- Strong computer skills.
- Outstanding positive attitude.
- Passion for working in a fast-growing startup environment.
Job Requirements
- Provide service to existing accounts.
- Field and resolve account issues.
- Proactively reach out to restaurants to gather feedback and communicate value of our service.
- Increase the value of GrubHub?s restaurant network.
Send your resume and a note explaining why this is the job for you to account.careers@grubhub.com. Applications will not be considered without both.
Full-Time Customer Service Representative - Chicago, IL
Passionate about restaurants? Want to help make delivery better? This may be the job for you. GrubHub.com is looking for a qualified individual to join our customer service team that serves our restaurant partners and the hungry eaters that place orders through our site. This position requires a candidate who multi-tasks without thinking twice and for whom being organized and having a positive attitude is second nature. You must be proficient and efficient when using a computer; we are a dot com, after all. This part time position could potentially lead to advancement within the company and a full time opportunity for the right candidate.
Job Description
- Be able to work weekends
- College Degree preferred, students welcome
- 2 years of restaurant experience and/or customer service experience preferred
- Strong attention to detail
- Strong verbal communication skills
- Strong computer skills
- Ability to learn new software
- Excellent spelling and grammar skills
- Bilingual in Spanish or Chinese a plus!
Job Requirements
- Chat with customers regarding various delivery issues
- Call restaurants regarding problems with delivery orders
- Answering incoming phone calls from both restaurant partners and customers
- Respond to emails regarding various delivery issues
Send your resume and a note explaining why this is the job for you to service.careers@grubhub.com.
San Francisco Advertising Sales Executive - San Francisco, CA
SALES ROCK STAR. RESTAURANT LOVER. ENGLISH CHINESE BILINGUAL.
Do you have a hunter's mentality? Can you close deals fast? Do you connect with the small business owner mindset? Can you speak both English and Mandarin Chinese fluently? If so, GrubHub.com wants you to join our team.
In just two short years, GrubHub.com has dramatically grown our restaurant network and consumer presence in San Francisco. We're now expanding our footprint in the Bay Area. This San Francisco Bay Area expansion presents a great opportunity to sell what restaurants want: more business.
To be successful in this sales role, you must be capable of meeting and exceeding high volume sales goals. Our best sales reps have a track record of success, are highly competitive, and are self-motivated. GrubHub.com's sales reps have a natural ability to connect with people from all walks of life, and above all, are trustworthy individuals. If you possess these traits AND can speak Mandarin Chinese, you will be incredibly successful with GrubHub.com.
This outside sales/remote office position offers freedom, a competitive base plus commission compensation plan, and a fun work environment that cultivates success. If you're a master at cold calling and you share similar traits with our best sales reps, please e-mail us with your resume and a note explaining why you're perfect for GrubHub.com. Candidates will not be considered without a note explaining why you're perfect for GrubHub.com
Job Description
- A hunter mentality: you love signing new business
- Bachelor's degree in business, marketing, or related area, and 1+ years of successful sales experience.
- Fluency in English and Mandarin Chinese
- Restaurant industry experience and/or experience working from home is a plus
- Familiar with a variety of sales concepts, practices, and procedures.
- Ability to combine insights from past experiences, analytics, and sound judgment to plan and accomplish goals.
- Willingness to work odd hours. Restaurants don't operate 9 to 5, neither do we.
Job Requirements
- Sell "pay for results" advertising to local independent delivery restaurants in the San Francisco Bay Area
- Conduct phone cold calls & walk ins, schedule in person meetings, and sign up restaurants
- Exceed high volume sales goals while working with minimal supervision
- Use Mandarin Chinese language skills to sign Chinese speaking restaurant owners and become the Chinese language expert at GrubHub.com
- Be the local market expert: gather restaurant feedback, monitor competitor activity, and provide recommendations for improvements to management
Send your resume and a email explaining why this is the job for you to sales@grubhub.com. Applications will not be considered without both.
East Coast Sales Manager - New York, NY
Are you a rock star sales manager that's hungry for a new opportunity? Do you thrive on coaching sales reps to success just as much as you enjoy the thrill of the sale? Can you step into a growing sales team, be a respected leader, and make immediate & continuous contributions. If so, GrubHub.com wants you.
Due to rapid company growth, the GrubHub.com sales team needs an experienced sales manager to oversee an East Coast sales team selling pay for results advertising to independent restaurants owners in NYC, Boston, Philly, and D.C. This newly created position will report directly to the VP of Sales and will be located in New York City. You will be expected to achieve aggressive regional sales goals, and make tactical improvements, while staying in tune with company strategy. If you do your job right, your sales reps will make more money than you, but they'll make your life easier.
Job Description
- A coach's mentality: you love helping others succeed and find tremendous joy in team wins
- Familiar with a variety of sales concepts, practices, and procedures.
- Superb organizational skills
- Proficient in Microsoft office and Salesforce.com Proven record of success in developing sales teams and delivering significant sales growth
- Solid knowledge of local advertising sales. Knowledge of the restaurant industry a major plus.
- Excellent written and verbal communication skills
- A management philosophy that fits with GrubHub.com's culture
- Bachelor's degree in business, marketing, or related area, and 2+ years of management experience and at least 5 years of successful sales experience
- Willingness to live, work, and travel within the regional sales area
- Travel up to 75%
Job Requirements
- Manage and direct a sales team to achieve regional goals and individual market goals
- Proactively and reactively work hands on with sales reps in the field: conduct "ride alongs," respond quickly to sales rep questions, lead weekly team meetings, foster a team mentality, and more
- Continuously improve team and individual performance through consistent tactical sales training, process improvements, and best practice sharing
- Ensure that sales activities remain aligned with corporate strategy
- Recommend product or service enhancements to senior management to improve restaurant satisfaction and sales potential.
- Report market activity, trends, and analyses to VP of Sales
- Use quantitative analytics and insight gained from previous situational experience to make sound business decisions
- Hire top performers and fire poor performers
Send your resume and a email explaining why this is the job for you sales@grubhub.com. Applications will not be considered without both.
Part Time Data Entry / Admin Position - Chicago, IL
We are looking for an individual to help build GrubHub.com! This is a part-time position with at least 24 hours a week, starting as soon as possible.
Job Description
- Strong data entry experience
- Basic proficiency in both Microsoft Word and Microsoft Excel
- Excellent spelling and grammar skills
- Computer literate and able to navigate new software
- Prior customer service highly preferred
- Friendly, patient, reliable and must meet strict deadlines
- College degree preferred, students welcome
- At least 1 year of experience in an administrative position
Job Requirements
- Accurately enter data from menus into our system
- Scan & upload menus into our database
- Make outbound calls to restaurants to verify hours and delivery boundaries
- Process/format menus using our database
- Various administrative duties
Minimal on-the-job training is needed. Must be able to work at least 24 hours during the week (NOT on weekends). Please email your resume to data.careers@grubhub.com for consideration.
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