Legal & Privacy
We fully understand how annoying it is when companies give away or sell your email, so we promise to not give or sell yours to anyone. If we knew your weight and age we'd keep that a secret too.
We partner with restaurants and email you directly from our servers, so restaurants do not actually receive your email address, and by providing your email address, you are agreeing to receive promotional emails from GrubHub.com. We strive to send only pertinent information to you.
Remove my email address from mailing list
Images, copy, and program source are exclusively owned and copyrighted by GrubHub.com.
Guidelines for Reviews
Reviews are approved based on the following criteria:
Relevancy
Reviewers must have had an experience with the restaurant firsthand.
Acceptable Content
We reserve the right, but are not obligated to reject or approve reviews on the site. A subset of the potential reasons for rejection are:
- Offensive Language: Profanity, abusive, racist, and hate language is not tolerated in our interactive sections.
- Discrimination based on the grounds of religion, race, gender, national origin, age, marital status, sexual orientation or disability.
- References to illegal activity
- Conflicts of interest: Competing restaurants are not allowed to post negative reviews. Violation of this will result in permanent removal from our site without refund.
- Allegations of health code violations.
Appropriate
Children under 13 are not allowed to use the site. However, reviews must be appropriate should a child read them.
Not Endorsed
Reviews are not endorsed by GrubHub.com, and do not represent the views of: GrubHub.com, our parent companies, our subsidiaries, family members, pets, or our inanimate objects. GrubHub.com does not assume liability for any review or for any claims, liabilities or losses resulting from any use of our sites, or information on our sites.
Owned by GrubHub.com
Reviews are owned by GrubHub.com exclusively in perpetuity. We have the right to reproduce, modify, translate, transmit, and/or distribute all materials relating to reviews. GrubHub.com is under no obligation to pay the author or anyone else for their reviews. All your base are now belong to us.
Removable
Each review may be removed if requested by one of our users. If you are offended by something on the site, please let us know.
Return Policy
GrubHub.com takes customer satisfaction very seriously. In the case of problems with your food order, please contact the restaurant directly. In the case of problems with a GrubHub.com charge to your credit card, please contact Webmeister@GrubHub.com within 7 days of the order to receive a full or partial refund. GrubHub.com performs a review of order history for evidence of fraud prior to issuing refunds.
GrubHub.com Advertising Agreement
I agree that GrubHub.com shall act as my agent in marketing my restaurant and in advertising, selling, and collecting revenue on behalf of my restaurant. GrubHub.com shall be a disclosed agent to the public in all respects.- I can cancel at any time and I promise, as does GrubHub.com, to rectify any remaining account balances within 30 days of cancellation.
- I will notify my phone staff they will be recorded.
- I agree to pay the fee circled above for each order placed through GrubHub.com to my restaurant.
- I agree that my restaurant is responsible for all liability associated with the sale of food and drink by my restaurant, including, without limitation, computation and payment of sales tax to the appropriate taxing authority, delivery service, compliance with appropriate health codes with respect to preparation of food, and all matters concerning quality and condition of the food, and further, my restaurant will protect, defend, and indemnify GrubHub.com from any and all claims brought against GrubHub.com as a result of any failure by my restaurant with respect to the foregoing.
- I agree, as does GrubHub.com, specifically with respect to sales tax, that GrubHub.com shall compute the sales tax charged pursuant to instructions provided by my restaurant, shall collect the sales tax solely as an agent on behalf of my restaurant, shall pay such amount collected to my restaurant, and my restaurant shall be solely responsible for verifying the amount collected, filing the appropriate sales tax returns, and remitting the proper amount to the appropriate taxing authorities. For the purpose of such sales tax payments, my sales tax registration number is listed below. For purposes of this Amended Agreement, sales tax shall include any sales, use, privilege, gross receipts, restaurant, excise or other tax due in relation to the sale of food or drink by my restaurant.
- The terms and conditions are subject to change by GrubHub.com upon 30 days advance notice. After notice and the expiration of 30 days, I acknowledge that continuing participation and receipt of orders shall bind my restaurant to any new terms and conditions.
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